Privacy Policy

Effective Date:6/25/2025
Last Updated: 6/25/2025
 
1. Introduction
 
Foreign Tongues ("we," "our," or "us") operates the website www.foreigntongues.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our online store.
Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
 
2. Information We Collect
 
Personal Information
We may collect the following personal information when you:

  • Create an account

  • Make a purchase

  • Subscribe to our newsletter

  • Contact us

Information collected may include:

  • Name and contact information (email address, phone number, mailing address)

  • Billing and shipping addresses

  • Payment information (credit card details, billing address)

  • Order history and preferences

  • Account credentials (username, password)

  • Communication preferences

Automatically Collected Information
When you visit our website, we automatically collect certain information:

  • IP address and location data

  • Browser type and version

  • Device information

  • Pages visited and time spent on site

  • Referring website

  • Cookies and similar tracking technologies

Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and usage patterns

  • Provide personalized content and advertisements

  • Process transactions and maintain security

You can control cookie settings through your browser preferences.
 
3. How We Use Your Information
 
We use the collected information for the following purposes:
Order Processing and Customer Service

  • Process and fulfill your orders

  • Send order confirmations and shipping notifications

  • Handle returns, exchanges, and customer inquiries

  • Provide customer support

Account Management

  • Create and maintain your account

  • Authenticate your identity

  • Remember your preferences and order history

Marketing and Communications

  • Send promotional emails and newsletters (with your consent)

  • Provide personalized product recommendations

  • Inform you about sales, new products, and special offers

  • Conduct surveys and gather feedback

Website Improvement and Analytics

  • Analyze website usage and performance

  • Improve our products, services, and user experience

  • Conduct research and development

  • Prevent fraud and enhance security

Legal Compliance

  • Comply with applicable laws and regulations

  • Respond to legal requests and prevent illegal activities

  • Enforce our terms of service and other agreements
     

4. Information Sharing and Disclosure
 
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal, etc.)

  • Shipping and logistics

  • Email marketing services

  • Website hosting and maintenance

  • Customer support tools

  • Analytics and advertising platforms

These providers are contractually obligated to protect your information and use it only for specified purposes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose your information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activities

  • Enforce our terms of service

With Your Consent
We may share your information for other purposes with your explicit consent.
 
5. Data Security
 
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission

  • Secure payment processing systems

  • Regular security assessments and updates

  • Access controls and employee training

  • Data backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
 
6. Your Rights and Choices
 
Account Information
You can access, update, or delete your account information by logging into your account or contacting us directly.
Marketing Communications
You can opt out of promotional emails by:

  • Clicking the unsubscribe link in our emails

  • Updating your communication preferences in your account

  • Contacting us directly

Cookies
You can control or delete cookies through your browser settings. Note that disabling cookies may affect website functionality.
Data Portability
You can request a copy of your personal information in a portable format.
Data Deletion
You can request deletion of your personal information, subject to legal and business requirements.
 
7. Third-Party Links and Services
 
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
 
8. Children's Privacy
 
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
 
9. California Privacy Rights
 
California Consumer Privacy Act (CCPA)
California residents have specific rights regarding their personal information:
Right to Know: Request information about the categories and specific pieces of personal information collected.
Right to Delete: Request deletion of personal information, subject to certain exceptions.
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information).
Right to Non-Discrimination: Not be discriminated against for exercising privacy rights.
To exercise these rights, contact us using the information provided below.
California "Shine the Light" Law
California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.
 
10. International Users
 
Our services are operated from the United States. If you are accessing our Service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
 
11. Data Retention
 
We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Maintain business records

When personal information is no longer needed, we will securely delete or anonymize it.
 
12. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website

  • Sending an email notification (if you have provided your email address)

  • Displaying a prominent notice on our website

Your continued use of our Service after the effective date of the revised Privacy Policy constitutes acceptance of the changes.
 
13. Contact Information
 
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Foreign Tongues
Email: youarehere@foreigntongues.com
For privacy-related inquiries, please include "Privacy Policy" in the subject line of your email.